EdgeBaz Ltd. ("we", "our", or "us") operates the EdgeBaz WorkDesk application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
By using WorkDesk, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account Information: When you register, we collect your name, email address, phone number, and business details.
Customer & Job Data: To provide the service, we store the data you enter, including your customers' names, phone numbers, job details, and payment records.
Usage Data: We may collect information on how the service is accessed and used, such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our Service.
- To manage your account and provide customer support.
- To process subscription payments (if applicable).
- To notify you about changes to our Service.
- To monitor the usage of our Service and improve features.
3. Data Security
The security of your data is important to us. We use industry-standard security measures, including secure cloud hosting (Google Firebase) and encrypted connections (HTTPS), to protect your information. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Third-Party Services
We may employ third-party companies and individuals to facilitate our Service (e.g., payment processing via Flutterwave, email delivery via Resend). These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Data Retention & Deletion
We retain your data as long as your account is active. You may request the deletion of your account and associated data at any time by contacting support. We will comply with such requests within a reasonable timeframe, subject to legal requirements.
6. Your Rights
You have the right to access, update, or delete the information we hold on you. You can do this directly within your account settings or by contacting us.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: edgebazsupport@gmail.com
- By phone/WhatsApp: 0812 723 3761